The general idea behind Loan Modifications as put forth by President Obama was noble and much needed however the implementation of the idea is riddled with holes, hurdles, and hazards.

Problem 1

The Making Homes Affordable Act  and the Guidelines set forth by President Obama make obtaining a loan modification difficult for those borrowers who are/were the victims of predatory lending practices and unsavory characters. The lending industry, for better or worse, put into effect lending programs that required little to no documentation of the borrowers ability to repay the loan. These loans were known as NINAs (No Income No Asset), SISAs (Stated Income Stated Asset) and combinations thereof. What this meant was that borrowers who had decent credit, could walk into a bank and say, ”I would like a loan to buy a house for $800,000.00 and I can afford it.” The bank would give the money as long as his credit was decent. The lenders here did not require proof of income, proof that the borrower could repay the loan, tax documents, etc. For those programs where documentation was required, lenders qualified borrower on an initial teaser mortgage payment that was affordable at the time, but became too burdensome once the teaser payment expired and real payments began.

However, if that borrower wants to modify his loan, he must prove that he can afford it and back up his proof with tax returns and additional information. The problem here is, many people who were put into these types loans are unable to prove their income, even though they actually make good money. The Hispanic community has been hit particularly hard by these issues. Many Hispanic clients are working off the books or partially off the books. The most egregious part of this is that it is not typically the workers fault that they are being paid in this fashion. Many employers, in order to avoid the required taxes and workers compensation simply choose to pay these particular people off the books and the workers are trapped as there is a line of people willing to take their place for the same or less pay in any fashion the employer sees fit. Although in the short term, this equals more money in your pocket, it turns out that under the modification guidelines the borrower must prove his income. Additionally, rental income and other contributions are discounted by the lender as income and any rent must also be reflected on tax returns to be counted as income. It is unfair for the lenders to put people into loans where they failed to do the initial due diligence and then require complete underwriting of a modification as full document loan.

Problem 2

Self employed borrowers really have a tough time. The issues here deal primarily with the volume of documentation required and the proof required to show the lender what the borrower’s income truly is. The main issue with self employed borrowers is the inability of the lender’s employees to grasp the finer details of the actual income verses reflected income. In many instances not only will the borrower need multiple, up to date profit and loss statements from an accountant at a cost of a few hundred dollars each, but also letters explaining the IRS tax code and that simply because the IRS allows certain deduction for each business, the actual cost incurred may not be as high as those reflected. Couple this with the uncertainty of the next month’s revenues and the ability to prove ongoing business and establish that the business will remain on going and it is an uphill battle.

Problem 3

Delay. Lenders’ are overwhelmed and do not have the ability to train their staff adequately. As an employee of a lender in the loss mitigation or customer service department, it is trial by fire and who cares how many files they destroy on the learning curve. It takes 90 days to get an initial answer on a loan modification and then an additional month or two for negotiations. Most borrowers do not feel that they have that kind of time. During the initial process and the negotiation process, the lender continues its foreclosure with papers and harassing phone calls continuing. Borrowers ger nervous and will agree to almost anything to make it stop and often do not get the best deal they can.

Problem 4

The process of loan modifications is extremely tedious and complicated. The lenders are not making it easy for borrowers to obtain loss mitigation services even if they are mandated to provide those services. There is no rule saying it must be easy. The lenders have created an extremely complicated maze that a borrower must work through in order to get to the review phase much less the negotiations.

Help

The government through the use of media such as television advertising, public service announcements, and required recordings played when a borrower calls a lender has managed to inform the public that assistance with a loan modification is free through certain government and non-profit organizations. While this is true, and the borrowers affected are typically suffering financial difficulties, the help available by these organizations is not very good. Many borrowers, after using one of the free modification services go to an attorney or other source for help. Even though the borrower is required to pay for the help they are receiving, the results are normally better and faster. Where a government or non-profit may be free, their staff are not attorneys, they are typically under trained and very overloaded with files. It is not possible for a person to handle 200 modification files and meet with borrowers in a way that produces results. If a borrower determines that they are willing to expend monies to get help with a loan modification, that borrower must be careful and do the proper research into the attorney or company thay are hiring for assistance. Scams are prevalent in the modification industry but honest, hard working people are out there and willing to help.

Conclusion

To go through all of the problems that plague this particular legislation would require a book and not a blog. As a borrower you must be informed about the options available to you, seek the advise and services of someone with experience and disregard all the myths surrounding loan modifications. Help is available and in most instances the benefits far outweigh the burden. Borrowers have the opportunity to save hundreds of thousands of dollars, keep their homes, and save their credit rating if they can wade through the quagmire that is loan modification.